Privacy Policy

Last updated: 1 November 2026

Madaripur Bazar ("we", "us", "our") operates the websitehttps://madaripur.shop and delivers products across Bangladesh. This Privacy Policy explains what information we collect, why we collect it, and how we protect it. By using our website or services you agree to this policy.

1. Information we collect

Account information: your name, phone number, email address and password when you create an account or sign in (including via Google).
Order information: delivery address, order history, items purchased, and the contact details needed to deliver your order.
Payment information: we do not store your full card or mobile-wallet credentials. Payments are processed by our payment partners (for example bKash and Nagad) or collected as cash on delivery.
Usage data: IP address, device and browser type, pages viewed, and approximate location, used for security and to improve the service.

2. How we use your information

To create and secure your account and sign you in.
To process, fulfil and deliver your orders, and to contact you about them.
To provide customer support, including replies from our AI assistant.
To prevent fraud, abuse and unauthorised access.
To send service messages, and (with your consent) offers and updates.

3. Cookies

We use essential cookies to keep you signed in and to remember your cart, language and theme. These cookies are required for the website to work. We do not use third-party advertising cookies.

4. Sharing your information

We share information only as needed to run the shop: with delivery partners (so your parcel reaches you), payment providers (to process payment), and service providers that host our website and database. We do not sell your personal information.

5. Data retention

We keep your information for as long as your account is active and for as long as needed to comply with legal, tax and accounting obligations. You may ask us to delete your account at any time.

6. Your rights

You may request access to, correction of, or deletion of your personal information by contacting us. You can also update most details from your account page.

7. Children

Our shop is not intended for children under 13, and we do not knowingly collect their personal information.

8. Security

We use industry-standard measures (encryption in transit, hashed passwords, access controls) to protect your information. No method of transmission is 100% secure, so please keep your password confidential.

9. Changes to this policy

We may update this policy from time to time. The "Last updated" date above shows the latest version, and material changes will be posted on this page.

10. Contact us

For any privacy question or request, contact:
Email: rizbiehelp@gmail.com
WhatsApp / Phone: +880 1860-011215
Madaripur, Bangladesh